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Library Policies

This private internal guide is for Darling Library Staff reference. These library policies inform the practices of the Darling Library of Hope International University.

Introduction

Thirty iMac computers serve as a computer and research lab on the second floor of the library. A wireless network is available throughout the library.

Eligibility

Who may use the Information Commons?

  • HIU students, staff, faculty, and alumni with an hiu.edu email address.
  • HIU Dorm Residents.
  • CSUF students and faculty with current CSUF ID.
  • Patrons referred from IEALC or SCATLA member institutions.
  • Guest of the University (authorized by a Librarian).

Information Commons Policies

Hours of Operation

The IC is open and operational every hour that the library is open. Final printing should be completed before the library ia scheduled to close.

However, occasionally the IC is reserved for classroom instruction. Signs will be posted at least 24 hours ahead of time.


Unattended Belongings

Please do not leave computers or other valuables unattended. Library staff will not be held responsible for lost or damaged items. Please do not ask Library staff to watch your belongings.


Getting Help

Student Library Assistant may assist IC users with basic troubleshooting and many other routine issues. However, ultimately technical problems may be referred to the Information Technology Department which supports the Information Commons.

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Login Required

A Hope International University (hiu.edu) email account is required to log in to the Information Commons (IC) computers and to the wireless network.

An hiu.edu email address is assigned to all HIU students, staff, faculty, and alumni who submit a signed Network Use Agreement Form to the Information Technology (IT) Department. (The Library does not administer or maintain email accounts.)

To apply for or activate an HIU email account, contact Information Technology:

  • email: [email protected]
  • phone: (714) 879-3901, ext. 2607
  • office location: 2nd floor between Alpha and Omega Halls

Guests may apply for temporary access to the IC computers and wireless network. Authorization by a Librarian is required.

Log Out

The Information Commons is a public access computer lab requiring individual logins. Therefore, users are encouraged to follow safe computing practices. Unauthorized use of your identity may be prevented by logging out when leaving a computer workstation.

NOTE: Print jobs are identified in the print queue by login username (HIU email address) at the IC Staff Desk (see Printing below).

Please refer to the Information Technology Computer & Network Use Policies (PDF).


Data Storage

Practice safe and secure data and file management. Always have a back up of important files. Users are responsible for personal file management. The University, Library, or Information Technology staff cannot be held responsible for lost or damaged files. Always save files to a personal storage device or service. Files saved only on the IC computer's hard drive may become lost or inaccessible. Again, please log out. Files saved on the IC computer's hard drive are available to be opened and copied by others using the same computer under your login.

Printing

Standard black ink and color printers are available for use with the IC computers.

Payment Options

PaperCut accounts

Other

​Peripherals

Headphones, webcams, and and other peripherals are available for checkout from the IC Staff Desk. An ID card and a current Darling Library patron account in good standing is required.

The library does not provide USB flash drives to patrons.