AI in the Business Curriculum
This paper points out that there are several ways in which businesses are currently using AI. Our students need to be taught these ways, at a minimum.
- Train a Bot for Customer Service - Learn to program an AI chatbot (deposit policies and catalogs for training).
- Prompt Engineering - Learn to use AI for writing email blasts, promotional material, image creation, and such. This is mostly prompt engineering.
- Use AI for White-hat Hacking / Cybersecurity Probing - Use an AI agent to probe for weaknesses OR use an AI to learn how to find such weaknesses.
- Create / Use an AI digital assistant - Learn an AI or computer program for scheduling and such.
- Use an AI (probably not an LLM, but something like Watson AI) to learn logistics or inventory management.